At our website, https://fleet-truck-off-road-accessories-mcallen-tx.rgvtruckparts.com, your privacy and data protection are of utmost importance (‘the Company’ or ‘we’). Our Privacy Policy is designed to explain how we handle personal data in a secure manner, adhering to various privacy laws worldwide, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is your guide to understanding how we process personal data when you interact with our applications, services, products, or visit our websites that fall under this Privacy Statement. It is important to be aware that this policy does not apply to external platforms, applications, products, or services that may link to or from our platform, each having their own privacy policies.
Our processing activities include scenarios where you:
- Use our applications and services as an authorized user.
- Visit any of our websites associated with this Privacy Statement.
- Engage with us through communications like newsletters, emails, calls, or SMS/texts.
We collect a range of personal data to provide our services effectively. This includes:
- Account details necessary for user authentication and account management.
- Payment information for transaction processing.
- Financial records as required for service provision or warranty claims.
- Purchase history to assist with customer support and tailor services.
- Mobile device identifiers for app functionality, updates, and personalized experiences.
- Location data to enhance services and provide location-specific offerings.
- Feedback you provide to improve our products and services.
- Social media information when you interact with us on social platforms.
- Product details to fulfill orders and ensure product performance and compatibility.
We gather this personal data through various means, including direct user input, interactions within our services, and automated technologies such as cookies and tracking tools. Additionally, we may receive data from third parties who have obtained your consent or are otherwise legally permitted to share it with us.
To ensure the best possible experience for our users, we use cookies on our websites. These cookies serve various purposes, including essential site functionality, saving user preferences, and helping us understand website traffic and user behavior through analytics. Users can manage their cookie preferences via our Cookie Manager.
We maintain strict data retention policies to ensure that personal data is not kept longer than necessary for the purposes for which it was collected or as required by law. Upon completion of these purposes, we take steps to delete or anonymize the data in a secure manner.
To safeguard your personal data against unauthorized access and loss, we implement robust organizational measures and security practices. This includes encryption of communications and engaging with third parties who are committed to protecting your data.
We recognize the sensitivity of data concerning children under 18 years of age and do not intentionally collect personal data from them.
As a user, you have rights under various privacy laws that may apply to you, depending on your jurisdiction. These rights include:
- Accessing your personal data.
- Rectifying inaccurate personal data.
- Requesting erasure of your personal data.
- Restricting the processing of your personal data.
- Data portability.
- Objecting to certain types of processing.
- The right to non-discrimination for exercising your privacy rights.
- Filing an appeal or complaint with the relevant authority.
- Withdrawing consent for processing activities where applicable.
To exercise any of these rights, please reach out to our dedicated privacy team using the contact information provided.
We reserve the right to amend this Privacy Policy at any time to reflect changes in legal requirements or in our data handling practices. Any updates will be posted on our website for your review.
For questions, concerns, or to exercise your rights regarding personal data, please contact us via email at contact@fleet-truck-off-road-accessories-mcallen-tx.rgvtruckparts.com or by writing to our address as specified on our website.